EFFECTIVE SEPTEMBER 21, 2026

Privacy policy

Demo usage measurement

We measure visits to public demo pages, focused active time, and video starts, viewing time and completions to improve June and report pilot engagement to Jeff. A first-party browser cookie associates visits for up to 90 days. If you submit our SMS signup in that browser, its usage can be associated with the name on your signup. Shared browsers may affect attribution. We do not record keystrokes, screen recordings, page query strings or message contents in website usage records. You can turn measurement off using the control at the bottom of public demo pages; this deletes usage linked to that browser and does not affect access or SMS consent. Usage records older than 90 days are removed when measurements or the maintenance processor run. Cleanup depends on those processes running; it is not an instantaneous deletion guarantee. Separately, we count inbound texts and delivery outcomes to operate and evaluate messaging. Website usage data is accessible only to the service operator, not other visitors.

Optional stay preferences and feedback

You can ask June to remember practical preferences for the current stay, such as party size, children’s ages, dietary requests, transport and pace. This profile is not reused for another stay. Ask June to show, correct or forget it. Forgetting the profile does not erase conversation records. June does not solicit stay or service ratings. Please leave stay reviews on your booking platform. Operational questions ask only whether an issue is resolved. Owner reports distinguish recorded outcomes from estimates. Proposed improvements to the house guide require owner review and approval.

Optional activity planning

When you ask June to plan outings, we use the preferences you share, such as dates, party size, interests, budget and pace, to research and save an itinerary. Your host can review the conversation. A saved-plan link can be opened by anyone who has it, so share it only with your party. The link expires with the stay, or after 24 hours in the demo. Ask June to delete your itinerary to disable its link; this does not erase the separate conversation record or cancel external reservations. We use our AI and search providers to produce suggestions. Avoid sharing sensitive personal information in planning requests.

Visit Concierge with June is operated by Jeff Alsberg. This policy covers our signup forms, rental-assistance messages, owner workspace and service coordination. Questions or privacy requests: jeffalsberg@gmail.com.

Information we collect

We collect information you provide, including your name, mobile number, role, property or booking reference, stay dates, questions and service-request details. For pilot confidentiality agreements, we also retain your email, typed electronic signature, exact agreement text and version, signing time, acceptance statement and agreement fingerprint. We use these records to document your agreement and verify eligibility for private testing. We retain your consent wording and version, submission time, method, review status and any withdrawal record. We may use a hashed network identifier to limit repeated form submissions. Our hosting and messaging providers may process connection, device and delivery information.

How we use it

We use this information to verify enrollment, provide rental assistance, answer questions, inform the property owner, coordinate approved services, maintain consent records, prevent misuse and respond to support requests. A form submission alone does not verify control of a phone number or activate texting. We do not use this campaign for promotional messages.

Mobile numbers and consent

We do not sell or rent your personal information. Mobile numbers and other mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent will not be sold, rented or shared with third parties for their own use. Providers that deliver or support our messaging service may process this information only as needed to provide that service on our behalf.

Who can receive service information

The property owner can review guest conversations and service requests. Contractors receive the information needed for an owner-approved request, such as the affected property, issue and access arrangements. We use service providers for hosting, data storage, SMS delivery and, when enabled, AI processing. These may include OpenAI, Cloudflare and Twilio. Please avoid sending financial information, identity documents, medical details or other sensitive personal information in messages. We may disclose information when required by law or reasonably necessary to protect people or the service.

Text-message choices

Consent is optional and is not a condition of a booking, purchase or provider engagement. Message frequency varies with your stay, requests or enrolled relationship. Message and data rates may apply. Reply STOP to opt out or HELP for assistance once texting is active. You can also request withdrawal by emailing us with your signup reference. We do not treat a booking, an owner's permission or a phone number alone as guest consent.

Retention and security

We retain information as needed to provide the service, document consent and withdrawals, resolve disputes and meet applicable obligations. Browser usage has a 90-day retention window. Routine conversation, saved itinerary and preference records eligible for automatic cleanup are removed after both the stay and record are at least 90 days old, unless an unresolved case or recorded legal hold requires preservation. Maintenance performs this cleanup. Consent and opt-out evidence, SMS delivery records, incident and service records, and backups are not covered by that automatic deletion; they require a documented purpose and manual retention review at least quarterly. We minimize those records on verified requests where legal, safety and opt-out obligations allow. Deleting an itinerary or profile alone does not remove these separate records. You may request access, correction or deletion by email. We verify requests and may retain records needed for legal obligations or to honor an opt-out. Access controls restrict the owner workspace, but no online service can guarantee absolute security.

Children, changes and contact

This signup is intended for adults managing a stay or a business relationship. Please contact us if a child has submitted personal information. We will update the effective date when this policy changes and obtain new consent when the messaging purpose changes in a way that requires it. Contact Jeff Alsberg at jeffalsberg@gmail.com.